Flexible monthly support for growing ecommerce businesses
Choose the level of support that best suits your store. Designed for brands that need reliable ecommerce operations support without hiring full-time staff.
Starter
Starter
$800 / month
For small stores needing consistent support
- Up to 10 hours of support per month
- Shopify updates and maintenance
- Product uploads (moderate)
- Minor store improvements
- Email support
Most Popular
Growth
$1,200 / month
For growing stores needing regular operational support
- Up to 16 hours of support per month
- Product uploads and catalogue management
- Store optimisation support
- Customer support coordination
- Workflow improvements
Advanced
Premium
$2,000 / month
For businesses needing ongoing operational management
- Up to 30 hours of support per month
- Full store management support
- Fulfilment and logistics coordination
- Customer support systems
- Ongoing optimisation and improvements
- Priority support
Compare plans
| Features | Starter | Growth | Premium |
|---|---|---|---|
| Monthly Support Hours | Up to 10 hrs | Up to 16 hrs | Up to 30 hrs |
| Shopify Store Updates | ✔ | ✔ | ✔ |
| Product Uploads | Moderate | ✔ | ✔ |
| Catalogue Management | — | ✔ | ✔ |
| Store Optimisation | Basic | ✔ | ✔ |
| Customer Support Coordination | — | ✔ | ✔ |
| Fulfilment Coordination | — | Basic | ✔ |
| Operational Systems Support | — | Basic | Advanced |
| Priority Support | — | — | ✔ |
What’s included
Your monthly plan can be used for Shopify store updates, product uploads, catalogue organisation, customer support coordination, fulfilment issue handling, store optimisation, and general ecommerce operational support.
How it works
Each plan includes a set number of support hours per month. Work is prioritised based on your business needs and can include a mix of tasks across your store operations.
Additional work
Any work required outside of your monthly plan can be arranged separately and billed at your standard hourly rate.