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About Methodique

Methodique provides operational support for ecommerce businesses. We help manage the day-to-day tasks that keep online stores running smoothly, from customer enquiries and order management to Shopify store updates and fulfilment coordination. This allows business owners to focus on growing their business while their operations stay organised behind the scenes.

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How Methodique Helps

Shopify Store Setup
Ecommerce Operational Support
Customer & Order Management
Fulfilment Coordination

Shopify Store Setup

For businesses launching or moving their store to Shopify.

Includes setting up store configuration, payment gateways, shipping and tax settings, theme installation, product uploads, and preparing the store for launch.

Ecommerce Operational Support

Ongoing support to help manage the daily operations of your online store.

This may include order management, customer enquiries, returns and exchanges, store updates, and coordinating with fulfilment providers.

Customer & Order Management

Helping ensure customer enquiries and order-related issues are handled efficiently and professionally.

This helps businesses maintain a positive customer experience while reducing the operational workload on the business owner.

Fulfilment Coordination

Working with fulfilment partners and logistics providers to ensure orders are processed and delivered smoothly.

This includes monitoring shipments, resolving delivery issues, and helping maintain organised fulfilment workflows.

Why should I trust Methodique?

Trusted Experience

Former Shopify employee
Shopify Partner
Current Ecommerce Operations Manager for a multi-million dollar international ecommerce brand
Experience supporting customers across NZ, AU, UK, and US markets
Experience managing relationships with international fulfilment providers and logistics partners

✔ Former Shopify Employee

Experience working directly within the Shopify ecosystem, providing insight into how successful stores are built and managed.

✔ Shopify Partner

Access to Shopify resources, tools, and best practices to help support growing ecommerce businesses.

✔ Ecommerce Operations Experience

Hands-on experience managing the day-to-day operations of ecommerce businesses, including store administration, customer support, order management, and process improvement.

✔ International Fulfilment Coordination

Experience working with warehouses, 3PL providers, and shipping partners across New Zealand, Australia, the United Kingdom, and the United States.

✔ Real Ecommerce Business Experience

Not just consulting—actively operating ecommerce businesses and understanding the challenges store owners face firsthand.

✔ Experience Supporting High-Volume Stores

Experience supporting stores processing significant order volumes, customer enquiries, and operational workflows.

✔ Systems & Process Focused

A strong focus on creating organised workflows, documentation, and repeatable systems that help businesses scale efficiently.

✔ Customer Support Management Experience

Experience handling customer enquiries, order issues, returns, replacements, and operational escalations.

✔ Small Business Friendly

Practical support designed for growing businesses that need operational expertise without the cost of hiring a full-time operations manager.

✔ Results Driven

Focused on reducing operational bottlenecks, improving efficiency, and giving business owners more time to focus on growth.